Support, Hosting & Maintenance

Like our build packages, we offer a range of Website Support & Maintenance Packages depending on how hands-on you need us to be. All of our support and maintenance packages including hosting on our Superfast cloud (saving you £180 per year when you subscribe to one of our maintenance packages). Hosting is also available on its own at £180 + vat per year.

Standard

£40 + VAT /12 months

Do-it-yourself site content updates but with the reassurance that we can fix anything that is broken, normally £65 per month (saving £25 per month)

  • Bi-monthly site backup and WordPress updates
  • Plugin updates
  • Troubleshooting/fixing site issues (fair use policy)
  • 24 hour helpdesk response – telephone/email (normal office hours)
  • 4x site content updates per month (based on client supplied content, including tidying up images)
Estimate A Cost

Advanced

£100 + VAT /12 months

We’ll do your updates to make sure that your website is refreshed and looking good, normally £120 per month (saving £20 per month)

  • Bi-monthly site backup and WordPress updates
  • Plugin updates
  • Troubleshooting/fixing site issues (fair use policy)
  • 24 hour helpdesk response – telephone/email (normal office hours)
  • 4x site content updates per month (based on client supplied content, including tidying up images)
Estimate A Cost

Premium

£150 + VAT /12 months

Need more frequent site updates and optimisation of content? With this package, we also include a faster response time for helpdesk support. Normally £175 per month (saving £25 per month).

  • Bi-monthly site backup and WordPress updates
  • Plugin updates
  • Troubleshooting/fixing site issues (fair use policy)
  • 24 hour helpdesk response – telephone/email (normal office hours)
  • 8x site content updates per month (based on client supplied content, including tidying up images)
Estimate A Cost

Enhanced

£200 + VAT /12 months

Our team is part of yours, we offer maintenance, advice and support to make sure your website really connects. Normally £265 per month (saving £65 per month).

  • Bi-monthly site backup and WordPress updates
  • Plugin updates
  • Troubleshooting/fixing site issues (fair use policy)
  • 24 hour helpdesk response – telephone/email (normal office hours)
  • 8x site content updates per month (based on client supplied content, including tidying up images)
  • Monthly 1 hour site development/support call with Project Manager
  • 12 hour helpdesk response – email (out of hours)
Estimate A Cost

Basic

£30 + VAT per month (12 months)

For clients choosing the Starter Build Package only, we offer a Basic support option to get you up and running that includes a bi-monthly WordPress and plugin update, normally £45 per month (saving £15 per month)

Estimate A Cost